Which MASA plan is right for you?
While critical benefits are included in all four plans, Charter and Lifetime Emergency Shield plan members pay one fee for lifetime coverage. Emergency Shield also offers additional services. Depending on your age, health, job, travel schedule, and hobbies, you can choose a plan to fit your lifestyle by comparing features and benefits below. And if you have questions, please contact us — we’re happy to help guide you.
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PLATINUM PLAN
STARTING AT $45per month |
EMERGENCY SHIELD PLAN
STARTING AT $54per month |
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| Get covered | Get covered |
Monthly and
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CHARTER PLATINUM LIFETIME
STARTING AT $3,330Payment options 12 months**after initial payment |
LIFETIME EMERGENCY SHIELD
STARTING AT $4,500Payment options 20 months**after initial payment |
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Get covered
Members 50 years of age or older are eligible to upgrade to our Charter Lifetime Plan. |
Get covered |
Frequently Asked Questions
How can I pay for my plan?
Plans can be paid using your bank account or credit card. Monthly plans are automatically deducted from your account every month.
How can I change my payment information?
Just give us a call at 1-800-643-9023 and have your member number available.
Won’t my insurance pay for an ambulance or emergency medical transports?
Due to the nature of modern health insurance, there’s a chance that you could be responsible for a large portion of your emergency transportation bill. Even if health insurance covers part of your bill, there are many scenarios where they may not cover the total billed cost. The ambulance that picks you up may be out-of-network, the reason for your trip may not be deemed a medical necessity or you might still have to meet your health insurance deductible.
What if the ambulance that picks me up is out-of-network?
There are more than 21,000 ambulance companies operating in the United States. Some companies are run by cities and states, others are run by local or national companies. Many insurance plans only cover in-network ambulance companies. Even if you’re heading to an in-network hospital, the ambulance itself could be out-of-network and leave you with a “balance bill”. MASA offers coverage for ALL ambulance companies operating in the United States and other coverage areas, including Canada, Mexico, the Bahamas, Bermuda and the Caribbean (excluding Cuba).
Do I call MASA at the time of an emergency?
No. In the event of an emergency, call 911 and get yourself or your loved one to the hospital. Later, when you receive a bill from the ambulance company, simply send it to us. However, if you are in stable condition and the doctor wants to send you to a different medical facility for specialized care, call us and we will help to facilitate transportation.
Does MASA provide coverage if I get sick outside the US?
Yes. The basic coverage area for MASA includes the United States, Canada, Mexico, the Caribbean (excluding Cuba), the Bahamas, and Bermuda. If you plan to travel outside these areas, please provide us with your itinerary 10 days before your trip and we will adjust your global medical transportation coverage.