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Masa emergency transportation coverage plans

As you search for ways to attract and retain great talent for your organization, consider that expanding your employee benefits to include MASA will ensure that you’re protecting your employees from potentially considerable financial costs of ambulance transportation.

MASA provides the easy-to-incorporate solution. When an emergency occurs and ambulatory transportation is used, your enrolled employee (our Member), their spouse, or dependent family member, is covered for:

  • Out-of-pocket costs associated with ground and air ambulance transportation
  • Co-pays
  • Deductibles
  • Balance bills

Depending on plan choice, many additional services and coverages are available to manage further issues that often arise from medical emergencies.

Benefits

Hover over our benefits icons below to learn about what coverage they represent. Coverages and service availability is based on plan selection. 

Emergency Ground Ambulance Coverage

Emergency Ground Ambulance Coverage

MASA covers out-of-pocket expenses associated with emergency ground transportation to a medical facility for serious medical emergencies deemed medically necessary for you or your dependent family member.*

Emergency Air Ambulance Coverage

Emergency Air Ambulance Coverage

MASA covers out-of-pocket expenses associated with emergency air transportation to a medical facility for serious medical emergencies deemed medically necessary for you or your dependent family member. *

Hospital to Hospital Ambulance Coverage

Hospital to Hospital Ambulance Coverage

MASA covers out-of-pocket expenses that you or a dependent family member may incur for hospital transfers, due to a serious emergency, to the nearest and most appropriate medical facility when the current medical facility cannot provide the required level of specialized care by air ambulance to include medically equipped helicopter or fixed-wing aircraft. *

Repatriation to Hospital Near Home Coverage

Repatriation to Hospital Near Home Coverage

MASA provides services and covers out-of-pocket expenses for the coordination of a member’s non-emergency transportation by a medically equipped air or ground ambulance in the event of hospitalization more than one hundred (100) miles from the member’s home if the treating physician and MASA’s Medical Director says it’s medically appropriate and possible to transfer the member to a hospital nearer to home for continued care and recuperation.*

Patient Return Transportation Coverage

Patient Return Transportation Coverage

MASA provides services and covers the out-of-pocket expenses associated with coordinating a member’s transportation when hospitalized more than one hundred (100) miles from home, after discharge from the medical facility, by a regularly scheduled commercial airline to the commercial airport nearest the member’s home.*

Companion Transportation Coverage

Companion Transportation Coverage

MASA provides services associated with the coordination of transportation for the member’s spouse, other family member, or companion to accompany the member’s emergency transport by a medically equipped, rotary (i.e., helicopter) or fixed-wing aircraft, giving due priority to the medical personnel and/or equipment and the welfare and safety of the patient.*

Hospital Visitor Transportation Coverage

Hospital Visitor Transportation Coverage

MASA provides services and covers air transportation expenses associated with coordinating a round-trip, regularly scheduled, commercial airfare for member’s spouse, other family member or companion to join the member in the event of in-patient hospitalization more than one hundred (100) statute miles from Member’s home.*

Minor Return Transportation Coverage

Minor Return Transportation Coverage

MASA provides services and covers out-of-pocket expenses associated with minor return transportation to a parent, legal guardian, or another person that can be responsible for the minor in the event that the minor is unattended as a result of member’s Emergency Air or Ground Ambulance, Hospital to Hospital Ambulance, Repatriation to Hospital Near Home, or Mortal Remains Transportation coverages. MASA also provides for a qualified attendant to accompany the minor during travel when the minor’s age and/or medical condition may require such care.*

Organ Retrieval & Organ Recipient Transportation Coverage

Organ Retrieval & Organ Recipient Transportation Coverage

MASA provides services and covers air transportation expenses associated with coordinating transportation for an organ when the member requires an organ transplant. MASA will also provide service and cover transportation costs of member and member’s spouse, other family member or a companion should the member need to travel to the location where the procedure will occur. If medically necessary, the organ will be transported by a medically equipped fixed-wing aircraft; otherwise, the organ is delivered by a commercial airline to the suitable airport nearest the location of the operation.*

Vehicle & RV Return Coverage

Vehicle & RV Return Coverage

MASA provides services and covers the out-of-pocket expenses associated with vehicle return transportation for one (1) a safe operational car, truck, van, motorcycle, travel trailer, or motor home to the member’s home. This service is available when a member uses Emergency Air or Ground Ambulance, Hospital to Hospital Ambulance, Repatriation to Hospital Near Home, Patient Return Transportation or Mortal Remains Transportation Coverages. MASA pays the cost of fuel, oil, and driver.*

Mortal Remains Transportation Coverage

Mortal Remains Transportation Coverage

MASA covers the air transportation expense for a member’s mortal remains in the event of their death when it occurs more than one hundred (100) statute miles from home. Remains are transported by a regularly scheduled commercial airline to the commercial airport nearest a member’s home.*

Pet Return Transportation Coverage

Pet Return Transportation Coverage

MASA provides services and covers out-of-pocket expenses for the return transportation to a member’s home for up to two (2) pet(s) belonging to the member that includes either a dog, cat or other small animal(s). This service is available when a member uses Emergency Air or Ground Ambulance, Hospital to Hospital Ambulance, Repatriation to Hospital Near Home, Patient Return Transportation or Mortal Remains Transportation Coverages.*

Medical Payments Advisor

Medical Payments Advisor

MASA provides the Insured access to a qualified professional capable of coordinating notifications to medical insurers or managed care organizations, verifying Policy enrollment, confirming medical benefits coverage, assisting in the coordination of multiple insurance benefits, providing Insured Person with a medical expense index/outline, verifying payment by primary insurance, and notifying an Insured Person of the out-of-pocket expenses owed should the Insured Person be hospitalized as an inpatient in a Medical Facility for a Serious Emergency. 

Hospital to Rehab, Skilled Nursing, Long-Term Care, or Home Coverage

Hospital to Rehab, Skilled Nursing, Long-Term Care, or Home Coverage

MASA covers the Insured for out-of-pocket expenses that result from medically necessary non-emergency ground transportation to a rehabilitation facility, skilled nursing facility, long-term care facility, hospice, or the Insured’s home for up to $500.00 per year.

Extended Hospital Stay Incidental Expenses Coverage

Extended Hospital Stay Incidental Expenses Coverage

MASA covers the out-of-pocket expenses incurred by the Insured, a companion, or a visitor if the Insured is hospitalized for more than seven (7) days as an inpatient in a Medical Facility for a Serious Emergency more than one hundred (100) statute miles from the Insured’s home. MASA will cover the expenses incurred relating to that stay (hotel, meals, and transportation) in an amount not to exceed $500.00 per claim. The Insured will be required to submit receipts for reimbursement, limited to two (2) claims in 12 consecutive months. 

Grandchildren Protection Coverage

Grandchildren Protection Coverage

MASA covers the out-of-pocket expenses for all services/benefits for the Insured’s grandchildren (up to the age of 14), excluding Emergency Air Ambulance Coverage and Hospital to Hospital Ambulance Coverage for two (2) claims in 12 consecutive months.

Companion Return Transportation Coverage

Companion Return Transportation Coverage

MASA provides services associated with coordinating and covering the expense for the air transportation of one (1) one-way, regularly scheduled, commercial carrier ticket for a companion to return with the Insured Person to the Insured’s home if the Insured Person is hospitalized as an inpatient in a Medical Facility for a Serious Emergency more than one hundred (100) statute miles from the Insured’s home.